Leni Alston Calls for Compassionate Healthcare Guidance as Patient Confusion Soars
Nevada, US, 2nd September 2025, ZEX PR WIRE, In a candid new interview, respected healthcare marketer Leni Alston is sounding the alarm about the growing confusion faced by families trying to access appropriate care. Drawing from years of hands-on experience, Alston is encouraging professionals and everyday citizens alike to take a more human approach to healthcare navigation — especially for vulnerable communities.
“People aren’t just making decisions — they’re making decisions in crisis,” says Alston in the interview. “If you don’t offer them clarity and honesty, you’re failing them when they need you most.”
Alston’s call for change comes amid alarming data: a 2024 Kaiser Family Foundation report found that nearly 70% of Americans feel overwhelmed when trying to understand care option...